Terms of Service - Pretty & Primal

TERMS OF SERVICE

Welcome to Pretty & Primal Skincare! Here’s what you need to know when using our website or buying our products.

We have done our very best to make this simple and understandable.

Last Updated: September 21, 2025

1. Who Can Shop

You must be the age of majority in your area (or have parental consent if ordering for a minor).
You agree to follow the law when using our site and products.

2. Your Account

Keep your account info accurate and secure.
You’re responsible for activity under your account.
We can suspend accounts for suspicious or harmful activity.

3. Our Products

We aim to show colors, textures, and scents accurately, but they may vary slightly.
Patch test all skincare products before full use.
Stop using if irritation occurs.
Consult a doctor if pregnant, nursing, or under medical care.
Products are for external use only and are not meant to diagnose, treat, or cure any condition.

4. Ordering & Payment

Orders are subject to availability.
Payments are securely processed.
We may cancel orders if there’s a problem or suspected fraud.

5. Shipping & Delivery

Shipping times are estimates.
We are not responsible for delays due to carriers or customs.
You are responsible for duties, taxes, or fees for international orders.
For more detailed information on shipping, visit our Shipping and Return Policy.

6. Returns & Exchanges

Check our Shipping and Return Policy for details.
Returns/exchanges may require products to be unused and in original packaging.
Shipping costs may not be refundable.

7. Coupons, Promotions & Gift Cards

Coupons and promotions have rules, expiration dates, and limits.
Only one coupon may apply per order unless stated otherwise.
Fraudulent use may void discounts.

8. Using Our Website

Don’t post harmful or illegal content.
Don’t try to hack or disrupt our site.
Don’t resell products without permission.

9. Your Content

Reviews or feedback you share can be used by us to improve our products and marketing.
Make sure your submissions don’t violate anyone else’s rights.

10. Privacy & Cookies

We handle your information according to our Privacy Policy.
Our site may use cookies for analytics and marketing.

11. Our Liability

Products and services are provided “as is.”
We are not responsible for indirect or unexpected damages from using our products or website.

12. Disputes & Law

These Terms are governed by the laws of the province of Saskatchewan, Canada.
We encourage negotiation to solve disputes first; arbitration may apply where allowed.

13. Updates

We may update our Terms at any time.
Using our site after updates means you accept the new Terms.

14. Contact Us

Questions about these Terms? Reach out at:
[email protected]