shipping
SHIPPING
We aim to get your order to you as quickly as possible! Here’s what you can expect:
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Processing Time: Most orders are processed within 1–3 business days.
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Shipping Time: Once shipped, orders usually arrive within 3–7 business days in Canada. International orders may take longer.
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Shipping Rates: Shipping costs are calculated at checkout and depend on your location and order size.
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Order Tracking: You’ll receive a tracking number via email once your order has shipped.
Please make sure your shipping address is accurate — we can’t be responsible for packages sent to the wrong address.
RETURNS
RETURNS & EXCHANGES
We want you to love your purchase, but if something isn’t quite right, here’s our policy:
Eligibility: Items must be returned within 14 days of receipt and in original condition.
Non-Returnable Items: Gift cards, downloadable products, or items marked “final sale” cannot be returned.
How to Return: Contact us at [email protected] with your order number and reason for the return. We’ll guide you through the process.
Refunds: Once we receive your returned item, we’ll inspect it and issue a refund to your original payment method within 5–7 business days.
Exchanges: If you’d like to exchange an item, let us know — we’ll help you swap it for another product (shipping costs may apply).
Damaged or Missing Items
If your order arrives damaged or goes missing, contact us immediately at [email protected]. We’ll work with you to make it right.